The start of a new year brings a fresh perspective and an opportunity to take stock of where your dealership stands. After the rush of year-end sales and service traffic, now is the time to think strategically about the months ahead. Whether it’s improving your service lane, keeping the showroom buzzing, generating a steady stream of online leads, or making sure your BDC runs like a well-oiled machine.
Starting the year with a plan is critical to success, but pinpointing the areas that need improvement can be one of the toughest challenges. A well-structured approach to identifying, strategizing, and acting is essential to ensuring that 2025 is your best year yet.
Locate the Pain Points
ake a hard look at your operations. Which areas could perform better? Maybe your service lane is a bottleneck, or perhaps your BDC is struggling to stay on top of customer outreach. It might be time to revamp your lead management process or evaluate showroom strategies to keep inventory moving. The key is to determine where you’ll get the most return on investment. Is it a matter of process improvement? Optimizing your current software? Or perhaps reimagining an old method that’s no longer effective?
Structure the Approach
Once you’ve identified where to focus, it’s time to break the work into manageable parts:
Immediate Wins: What can you improve right away? For example, leveraging Quorum’s PowerLane can streamline your service lane with better scheduling and digital notifications.
Mid-Term Goals:Aim for milestones that might take a quarter to achieve, like optimizing your BDC with DealerMine CRM, ensuring consistent outreach and increased service revenue.
Long-Term Strategy:Commit to goals that require a year-long effort, like enhancing customer engagement with smarter tools like Accessible Accessories for cross-selling or upgrading to Autovance to modernize your showroom experience.
Equip Yourself with the Right Tools
The Quorum suite of products is designed to help dealerships work smarter, not harder. Using built-in features that automate processes, or advanced AI to completely streamline communication and reduce a ton of noise. By leveraging the right technology, you can not only address today’s challenges but also build a foundation for ongoing improvement throughout the year.
Keep Evaluating and Adjusting
Even the best-laid plans require adjustments. Make time for regular check-ins to evaluate progress. Are your short-term goals creating the expected impact? Is the long-term strategy still relevant to what the market is saying? Stay flexible and use the insights from tools like Quorum to guide your decisions. Starting the year with a clear plan allows you to have a focused approach to fixing problems. Work smarter to create lasting improvements and structure your approach using tools that enhance efficiency.
Contact us to learn how Quorum’s suite of solutions can help you start the year strong and stay ahead of the curve.
